Frequently Asked Question

How to set up email on iPhone/iPad
Last Updated 5 years ago

Setting Up Email for the Apple iPhone

Versions of iPhone may change, check the documentation for your device version

In the directions below, wherever it says "example.com" substitute with your domain name.

  1. Tap "Settings" app
  2. Tap "Mail, Contacts, Calendars"
  3. Tap "Add Account..."
  4. Tap "Other" (bottom option)
  5. Tap "Add Mail Account"
  6. Enter Name, address (full email user@example.com), and password.
    (iPhone will attempt to guess your settings. Allow ~1 minute for it to fail.)
  7. Select IMAP.
    (It's the default. The option you've selected will be highlighted blue.)
  8. Under "Incoming mail server"
    1. Set "hostname" to mail.example.com
      (or your server host name or server's IP address)
    2. Set "username" to email@exampple.com
    3. Set "password" to your password
  9. Under "Outgoing mail server"
    1. Set "Host name" to mail.example.com
      (or your server host name or server's IP address)
    2. Set "User name" to email@example.com
    3. Set password to your password
You are now ready to send and receive emails via your iPhone.

Note" If mail.example.com is not working for the incoming and outgoing server, you can try your IP address or server's host name. You can find your server name and IP in your welcome email or by contacting s upport@donpaul.supportsystem.com

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