Email Connection Settings

When setting up your email, it is important that your settings match. This article covers a complete set of matching settings to use for each desired email configuration for our servers.

cPanel Servers

For mail hosted on cPanel you may use the following options for each protocol:

Secure Connection Settings

Secure SMTP:

• Username: Full email address.
• Password: The password for the address you wish to access.
• Mailserver/ Server Hostname: full.servername.com
• Port: 465
• SSL: SSL/TLS
• Authentication: Normal Password Authentication

Secure IMAP:

• Username: Full email address.
• Password: The password for the address you wish to access.
• Mailserver/ Server Hostname: full.servername.com
• Port: 993
• SSL: SSL/TLS
• Authentication: Normal Password Authentication

Secure POP3:

• Username: Full email address.
• Password: The password for the address you wish to access.
• Mailserver/ Server Hostname: full.servername.com
• Port: 995
• SSL: SSL/TLS
• Authentication: Normal Password Authentication

Normal Connection Settings

Normal SMTP:

• Username: Full email address.
• Password: The password for the address you wish to access.
• Mailserver/ Server Hostname: mail.example.com
• Port: 25 or 26
• SSL: None
• Authentication: Normal Password Authentication

Normal IMAP:

• Username: Full email address.
• Password: The password for the address you wish to access.
• Mailserver/ Server Hostname: mail.example.com
• Port: 143
• SSL: None
• Authentication: Normal Password Authentication

Normal POP3:

• Username: Full email address.
• Password: The password for the address you wish to access.
• Mailserver/ Server Hostname: mail.example.com
• Port: 110
• SSL: None
• Authentication: Normal Password Authentication

Notes:

• If mail.example.com is not working contact support@donpaul.supportsystem.com