Frequently Asked Question

General Instructions for Cpanel Email Set up
Last Updated a year ago

Email Connection Settings

When setting up your email, it is important that your settings match. This article covers a complete set of matching settings to use for each desired email configuration for our servers.

cPanel Servers

For mail hosted on cPanel you may use the following options for each protocol:

Secure Connection Settings

Secure SMTP:

  • Username: Full email address.
  • Password: The password for the address you wish to access.
  • Mailserver/ Server Hostname: full.servername.com
  • Port: 465
  • SSL: SSL/TLS
  • Authentication: Normal Password Authentication
Secure IMAP:

  • Username: Full email address.
  • Password: The password for the address you wish to access.
  • Mailserver/ Server Hostname: full.servername.com
  • Port: 993
  • SSL: SSL/TLS
  • Authentication: Normal Password Authentication
Secure POP3:

  • Username: Full email address.
  • Password: The password for the address you wish to access.
  • Mailserver/ Server Hostname: full.servername.com
  • Port: 995
  • SSL: SSL/TLS
  • Authentication: Normal Password Authentication
Normal Connection Settings

Normal SMTP:

  • Username: Full email address.
  • Password: The password for the address you wish to access.
  • Mailserver/ Server Hostname: mail.example.com
  • Port: 25 or 26
  • SSL: None
  • Authentication: Normal Password Authentication
Normal IMAP:

  • Username: Full email address.
  • Password: The password for the address you wish to access.
  • Mailserver/ Server Hostname: mail.example.com
  • Port: 143
  • SSL: None
  • Authentication: Normal Password Authentication
Normal POP3:

  • Username: Full email address.
  • Password: The password for the address you wish to access.
  • Mailserver/ Server Hostname: mail.example.com
  • Port: 110
  • SSL: None
  • Authentication: Normal Password Authentication
Notes:

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