Frequently Asked Question

Windows Servers

Secure Connection Settings

Secure SMTP:

• Username: Full email address.
• Password: The password for the address you wish to access.
• Mailserver/ Server Hostname: secureXX.win.hostgator.com
• Port: 465
• SSL: SSL/TLS
• Authentication: Normal Password Authentication

Secure IMAP:

• Username: Full email address.
• Password: The password for the address you wish to access.
• Mailserver/ Server Hostname: secureXX.win.hostgator.com
• Port: 993
• SSL: SSL/TLS
• Authentication: Normal Password Authentication

Secure POP3:

• Username: Full email address.
• Password: The password for the address you wish to access.
• Mailserver/ Server Hostname: secureXX.win.hostgator.com
• Port: 995
• SSL: SSL/TLS
• Authentication: Normal Password Authentication

Normal Connection Settings

Normal SMTP:

• Username: Full email address.
• Password: The password for the address you wish to access.
• Mailserver/ Server Hostname: mail.example.com
• Port: 25 or 26
• SSL: None
• Authentication: Normal Password Authentication

Normal IMAP:

• Username: Full email address.
• Password: The password for the address you wish to access.
• Mailserver/ Server Hostname: mail.example.com
• Port: 143
• SSL: None
• Authentication: Normal Password Authentication

Normal POP3:

• Username: Full email address.
• Password: The password for the address you wish to access.
• Mailserver/ Server Hostname: mail.example.com
• Port: 110
• SSL: None
• Authentication: Normal Password Authentication

Notes:

• If mail.example.com is not working contact: support@donpaul.supportsystem.com