Frequently Asked Question

How Can I Reset My Password?
Last Updated 5 years ago

Registered User vs Guest User

Registered Users: You can choose to register prior to submitting a ticket to our support team. Go to You will create a password and verify your email address. Once registered, if you ever forget your password, just click on the "forgot password' option.
We encourage users to register.

You can submit a ticket as a guest and request our support team to set up a registered account for you.
We will send you a password which you can change at any time you like.

Guest Users don’t require a password or registration to submit tickets. Guest users have limited access.

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